Frequently Asked Questions (FAQ)
Frequently Asked Questions
Got questions? We've got answers! If you can't find what you're looking for, feel free to contact us at immamatii@gmail.com.
👗 Our Products
What size are Mamatí dresses?
The fluid and loose fit naturally adapts to your post-partum figure. The Ameerat and Caramel models are one-size-fits-all.
How does the breastfeeding system work?
Our dresses feature invisible and discreet zippers that allow for easy breastfeeding without fully exposing yourself. Practical, quick, and modest.
Are the dresses suitable for both home and going out?
Our dresses are designed to be worn at home. Their elegant cut makes you feel comfortable and beautiful at home and allows you to welcome family.
What colors are available?
The Caramel Dress is available in 6 colors: Beige, Mauve, Olive, Royal Blue, Black, and Chocolate.
The Ameerat Dress is available in 3 colors: Olive, Taupe, and Royal Blue.
📦 Order & Delivery
Which countries do you deliver to?
We currently deliver to mainland France.
What is the delivery time?
Orders are delivered within 4 to 5 business days via Colissimo or Mondial Relay. You will receive a tracking number by email upon shipment.
How much does shipping cost?
Shipping costs are €8.99 regardless of your order.
How can I track my order?
An email containing your tracking number will be sent to you as soon as your package is shipped. You can track your delivery directly on the carrier's website.
🔄 Returns & Refunds
Can I return my order?
Yes, you have 14 days from the receipt of your order to exercise your right of withdrawal. The product must be returned in its original condition, unworn and unwashed.
How do I initiate a return?
Contact us by email at immamatii@gmail.com, providing your order number and the reason for the return. We will guide you through the next steps.
How long does it take to get a refund?
The refund is processed within 14 days of receiving your return.
🧴 Care
How do I care for my Mamatí dress?
We recommend machine washing at a maximum of 30°C, on a delicate cycle. Avoid tumble drying to preserve the quality of the fabric and the longevity of your zippers.
Didn't find the answer to your question? Contact us, we'd be happy to help!