Delivery Policy
Delivery Policy
At Mamatí, we do everything possible to ensure your order reaches you as quickly and securely as possible.
Delivery Area
We currently deliver to mainland France.
Carriers
Your orders are shipped via our trusted partners:
- Colissimo (La Poste)
- Mondial Relay (delivery to a relay point)
Delivery Times
The average delivery time is 4 to 5 working days from the shipping confirmation of your order.
These times are indicative and may vary during peak periods (holidays, sales, etc.).
Delivery Rates
| Delivery Method | Rate |
|---|---|
| Colissimo / Mondial Relay | €7.90 |
Order Tracking
A tracking number will be sent to you by email as soon as your package is shipped. You can track your delivery in real-time directly on the carrier's website.
Damaged or Lost Package
In case of a problem with your delivery (damaged, lost, or not received package), please contact us as soon as possible at the address available on our Contact page. We will do what is necessary to find a solution quickly.